About Us

Resume Writing Malaysia (RWM) is Malaysia’s very own home grown professional résumé writing service established since 2005 brought to you by Zar Resume Writing Service (002479683-X). We are comprised of several professionals from various industries with a wide range of experience, this is what makes us special as we will get your resume written by the most suitable and experienced resume writer related to your field of expertise. RWM business model is paper-less and online hence we do not have a physical representation our clients to visit us. However we are accessible and available through all electronic channels including and not limited to video-conferencing.

Terms & Conditions

Personal Data Protection Act 2010
At RWM, we value your privacy and strive to protect your personal information in compliance with the laws of Malaysia.
RWM will only collect and use your personal information in accordance to the Personal Data Protection Act 2010.

This Privacy Notice explains:
• The type of personal information we collect and how we collect it.
• How we use your personal information.
• The parties that we disclose the personal information to.
• The choices we offer, including how to access and update your personal information.

1. What Kind Of Personal Information We Collect And How We Collect It:
In order to enable us to deal with your inquiries and develop your resumes, cover letters or to generally provide you with our products and services, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to:
• personal information to establish your identity and background;
• personal information that you provide when you apply for any of our products and services.

We may obtain this information from yourself and from a variety of sources, including but not limited to:
• through your relationship with us, for example information provided by you in application forms, when using our products or services, when taking part in customer surveys, competitions and promotions, and during financial reviews;
• through your verbal and written communications with us and/or our authorised agents;
• from such other sources in respect of which you have given your consent to disclose information relating to you and/or where not otherwise restricted.

2. How We Use Your Personal Information:
Other than as stated above, we may use your personal information for one or more of the following purposes:
• to assess your application(s) /request(s) for our products and services;
• to better manage our business and your relationship with us;
• to provide your information to related recruitment companies that may be of interest to you;
• to improve our products and services and to develop new products and services;
• to notify you about benefits and changes to the features of products and services;
• to administer offers, competitions and promotions;
• to respond to your enquiries and complaints and to generally resolve disputes;
• to conduct research for analytical purposes including but not limited to data mining and analysis of your transactions with us
• for any other purpose that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

Please be assured that we will ask for your consent before using your personal information for a purpose other than those that are set out in this Privacy Notice and in the privacy terms in your agreement(s) with RWM or its entities.

3. Disclosure Of Your Personal Information:
As a part of providing you with our products and services, we may be required or need to disclose information about you with us (as well as with other entities within the RWM) to the following third parties:
• companies and/or organisations that act as our agents, affiliates and/or professional advisers;
• companies and/or organisations that assist us in processing and/or otherwise fulfilling transactions that you have requested;
• companies and/or organisations that assist us in providing value added services that you have requested;
• any other person notified by you as authorised to give instructions or to use the account(s)/facility(ies) or products or services on your behalf;
• any person connected to the enforcement or preservation of any of our rights under your agreement(s) with us,
Subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to RWM (whether in or outside Malaysia). The afore-mentioned third parties may in some instances be located outside of Malaysia.

Additionally, the individual entities within RWM, our merchants and strategic partners may contact you about products, services and offers, which we believe may be of interest to you or benefit you financially. However, please note that we will only disclose your personal information (which will not include information relating to your affairs or accounts) to our merchants and strategic partners where your express prior consent has been obtained and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to RWM (whether in or outside Malaysia).

You may tell us at any time if you do not wish to receive marketing communications from us, from individual entities within RWM and/or from our merchants and strategic partners by notifying us at the address/telephone number/e-mail address given at the end of this Privacy Notice. Your latest written instructions to us will prevail. Please take note that certain communications in our websites contain standard information regarding our other products and services that cannot be removed without affecting the delivery/provision of our services and/or products, the operation of your account(s) and/or facility(ies) with us, and/or additional costs to you.

We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside RWM except:
• where you have given permission;
• where we are required or permitted to do so by law;
• where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction over RWM
• where we are required to meet our obligations to any relevant regulatory authority (whether in or outside Malaysia).

4. Security Of Your Personal Information:
Information is our asset and therefore RWM places great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organisational security measures when processing your personal information. Employees and affiliates of RWM are trained to handle the personal information securely and with utmost respect, failing which they may be subject to disciplinary action.

5. Retention Of Your Personal Information:
RWM will retain your personal information in compliance with this Privacy Notice and/or the terms and conditions of your agreement(s) with RWM entities for the duration of your relationship with us, for such period as may be necessary to protect the interests of RWM and/or its customers as may be deemed necessary, where otherwise required by the law and/or where required by RWM ‘s relevant policies.

6. Revisions To Privacy Notice:
This Privacy Notice may be revised from time to time. Notice of any such revision will be given on RWM website and/or by such other means of communication deemed suitable by RWM.

Sale of Goods Act 1957
RWM is compliant with all Malaysian laws governing sales of good and e-commerce.
For further information on Sales of Goods Act 1957 please click here.

Call us: +6016-324 7689

Skype: resumewritingmalaysia

Email: info@resumewriting.com.my

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